- A payment was entered and sent twice in the order input.
- The file with the payment orders was transferred again – for the second time.
- For technical reasons, the payment file was transferred twice because the transfer status of the first transfer was not clear.
A double submission is basically a case of a customer submitting a payment or file with identical data to the bank again within a defined period of time. However, is an identical submission always a double submission that generally must be rejected? No, because some payments are deliberately prepared and transferred multiple times by the submitter. Continue reading